1. Who We Are

This website is operated by ZeroSync Accountants LLC ("ZeroSync Accountants", "we", "us" or "our"). This Privacy Policy explains how we collect, use, store and protect personal information when you visit zerosyncaccountants.ae, contact us, request a quotation, book a consultation or use our services.

2. Information We Collect

Information you provide to us

When you contact us or request a service, we may collect your name, company name, email address, telephone or WhatsApp number, job title, enquiry details, requested services, message content and any documents or files you voluntarily submit.

Information collected automatically

When you visit our website, we may automatically collect your IP address, browser and device information, operating system, pages visited, time and date of access, referring website, general location based on IP address and website interaction data.

3. How We Use Your Information

We may use personal information in connection with ZeroSync’s accounting and compliance services, including bookkeeping and financial reporting, VAT and corporate tax support, audit and audit-readiness work, business advisory and consultancy, business setup and company formation, business support, payroll, inventory and accounting-data services, training, and related UAE business tools.

We may use personal information to:

• Respond to enquiries and contact-form submissions;
• Arrange calls, meetings and consultations;
• Prepare quotations, proposals and service agreements;
• Provide accounting, bookkeeping, audit, VAT, corporate tax, business advisory, business setup and business support services;
• Communicate with you regarding requested services and client documentation;
• Improve our website, services and user experience;
• Maintain website security and prevent fraud or misuse;
• Send service-related communications and, where permitted, marketing communications;
• Comply with legal, tax, accounting, regulatory and professional obligations; and
• Establish, exercise or defend legal claims.

4. Legal Basis for Processing

Where applicable law requires a legal basis, we may process personal information based on your consent, steps taken at your request before entering into a contract, performance of a contract, legal or regulatory obligations, our legitimate business interests, or the establishment, exercise or defence of legal claims.

You may withdraw consent for marketing communications at any time. Withdrawal does not affect processing that was lawfully completed before consent was withdrawn.

5. Financial and Business Information

When you engage us for professional services, you may provide financial, accounting, tax, payroll, ownership or other business information. We use this information only for legitimate professional purposes, including providing requested services, preparing reports, completing authorised filings, meeting legal obligations and protecting our clients’ interests.

We treat client financial and business information as confidential and restrict access to authorised personnel and service providers who need it for legitimate business purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential functions, remember preferences, understand website usage, improve performance, support security and support marketing activities where applicable.

Cookies may be placed by ZeroSync Accountants or by third-party analytics, hosting, mapping, security or communication providers. You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Sharing Your Information

We do not sell or rent your personal information. We may share information where reasonably necessary with:

• Our employees, officers and authorised representatives;
• Professional advisers, auditors, consultants and contractors;
• Website hosting, technical support, email, analytics and security providers;
• Communication providers, including email, telephone and WhatsApp providers;
• Government departments, tax authorities, regulators or law-enforcement bodies where required or legally permitted;
• Banks, payment providers or other parties where necessary to provide requested services;
• Legal or professional advisers where necessary to protect our rights; and
• A buyer, successor or adviser in connection with a merger, restructuring, sale or transfer of our business.

Third parties processing information on our behalf are expected to maintain appropriate confidentiality and security measures.

8. International Data Transfers

Some technology, hosting, communication or professional-service providers may process information outside the United Arab Emirates. Where information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data-protection requirements and appropriate safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period may depend on the nature of the information, our relationship with you, legal and regulatory requirements, dispute resolution and legitimate business needs. When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include secure website connections, access controls, restricted access, secure storage and backup procedures, confidentiality obligations and security monitoring.

No method of transmission or storage is completely secure. Please avoid sending highly sensitive financial or identity documents through ordinary website forms unless we specifically request them or provide a secure transfer method.

11. Your Privacy Rights

Subject to applicable law, you may have the right to request access to, correction of or deletion of your personal information. You may also have rights to request restriction of processing, object to certain processing, withdraw consent and complain about the handling of your personal information.

To submit a request, contact us at Info@zerosyncaccountants.ae or through our Contact Us page. We may need to verify your identity before responding. Certain information may need to be retained where required by law or necessary to establish, exercise or defend legal claims.

12. Marketing Communications

We may send service updates, newsletters or marketing communications where permitted by law. You may unsubscribe at any time by using the unsubscribe link in an email, contacting us at Info@zerosyncaccountants.ae, or using our Contact Us page. You may still receive essential service-related communications.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services, including Google Maps, WhatsApp and other external services. We do not control and are not responsible for the privacy practices, security or content of third-party services. Please review their privacy policies before providing personal information.

14. Children’s Privacy

Our website and services are intended for businesses, professionals and adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements. The updated version will be published on this page with a revised “Last updated” date.

16. Contact Us